After a requisite number of options that didn't apply, I was able to press "0" to speak with an account representative. Yes, it was a woman that answered, but don't be fooled, it was the devil's spokesperson.
Why did I call Verizon today ? Because as is their game, they slipped an extra fee onto my bill. This time it was a $22/month charge for movie channels - channels that according to the original person I spoke with in June, were "thrown in for free for new customers as a sort of welcome to FIOS gift". And when I asked him, "Am I making any commitment ?", the voice said, "No. Not at all. Near the end of the 3 months, you'll receive an e-mail asking if you would like to continue ..."
When the 3 month period ended and no e-mail, paper mail, phone call or night dream occurred - and I still had the movies (including the "Michael Clayton" Channel, the "Casino" Channel and several others that seemed to play the same movies over and over and over) - I thought something was up. Sure enough, Verizon took it upon themselves to make my decision for me.
Oh, they were so nice to offer to remove the movies and credit my account all the while insinuating it was my mistake, and putting me on hold (like Iwas buying a car). So pleasant and courteous to me - but isn't that exactly how the devil operates ?
And then they one-upped Lucifer by putting me through a series of additional come-ons for security products, insurance products, game rentals, movie options, etc... all they needed was for me to accept the offers by telling them my e-mail address. Additional offers that were "free to try", and if I liked them blah, blah, blah...
No thank you ! Slimedogs !
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